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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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penny king

August 7, 2026

5  out of  5
rating by penny king
"State Farm has gone above and beyond to help me with all my needs. I wish I had them 30 years ago.!"
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Arbey Beltran

August 6, 2026

5  out of  5
rating by Arbey Beltran
"Me atendió el agente Marlon Piaz muy profesional en su trabajo muy recomendado"
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Aaron Johnson

August 5, 2026

5  out of  5
rating by Aaron Johnson
"Great customer service"
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Aleyda Henriquez

August 4, 2026

5  out of  5
rating by Aleyda Henriquez
"Excelente servicio Marlon Piaz Súper profesional, paciente y me explicó todo claro..Resolvió todas mis dudas sobre la aseguranza y me consiguió la mejor opción. ¡100% recomendado!
Marlon Piaz"
We responded:
"¡Gracias por sus amables palabras! Nos encanta saber que Marlon Piaz pudo brindarle la atención personalizada que esperaba, explicarle todo con claridad y ayudarle a encontrar la mejor opción para su seguro. Valoramos mucho su confianza y su recomendación. ¡Estamos aquí cuando nos necesite!"
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Mariafernanda Cuenca-Romero

August 4, 2026

5  out of  5
rating by Mariafernanda Cuenca-Romero
"I would like to especially thank Marlon for the outstanding service I received. From the very beginning, he was kind, professional, patient, and always willing to help. He took the time to answer all of my questions and explain every detail of my policy in a clear and easy-to-understand way.

In addition, he provided guidance and support during an issue I had with my previous insurance company, which made me feel supported throughout the entire process. His knowledge, dedication, and commitment turned what could have been a stressful experience into a much smoother and more reassuring one.

I highly recommend Marlon and the entire State Farm team. It is wonderful to find people who genuinely care about their clients and provide such professional and personalized service. Thank you so much for everything!"
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Angel Garcia

August 3, 2026

5  out of  5
rating by Angel Garcia
"“Agent Marlon piaz” I am very satisfied with the service he has provided for me, he was very patient and helpful when it came to showing me how things with the insurance works, answered all my questions and doubts thank you."
We responded:
"Hearing how Marlon helped you feel confident with your insurance made our day! We’re grateful for the opportunity to assist you and appreciate you trusting our team with your coverage needs."
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Humberto Padilla

August 3, 2026

5  out of  5
rating by Humberto Padilla
"Great people to work with and the prices are even better. Worry free place for everything you need. I have cars, motorcycles and home owners insurance with them. Totally pleased with them all around."
We responded:
"Humberto, we’re smiling after reading your review! Knowing you appreciate both our team and the value we provide means so much to us. We’re grateful for the opportunity to work with you and look forward to being here whenever you need us."
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Mike Flotow

August 3, 2026

5  out of  5
rating by Mike Flotow
"Your team has been available and willing to hear all my nonsense and you have been awesome at letting me know what I should do. It's easy to get not only a person but a knowledgeable and professional one. With all the companies I deal with your service is by far the best. The most economical, and the most reliable. I'm in the Bible belt now so God bless. You are literally the only insurance company I have ever dealt with that isn't a nightmare. Thank you. 🙂♥️"
We responded:
"Your kind words truly mean so much to our entire team! We’re so grateful to hear that we’ve been able to provide the support, guidance, and reliable service you deserve. Insurance can feel overwhelming at times, and our goal is always to make sure you feel heard, informed, and confident every step of the way. Thank you for trusting us with your insurance needs and for sharing such a thoughtful review. We’re honored to be your team and will always be here whenever you need us. Wishing you all the best!"
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Dreama Dickerson

July 31, 2026

1  out of  5
rating by Dreama Dickerson
"horrible insurance company, ended policy and the company continued to bill me for months without offering reimbursement due to their negligence. Not a good office"
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Amonya Boursiquot

July 29, 2026

5  out of  5
rating by Amonya Boursiquot
"Excellent service! My auto insurance agent Carol was professional, knowledgeable, and made the entire process quick and easy. To put ice on the cake found me great coverage at a competitive rate for my home, and answered all my questions with patience, Huge savings about $500 you can't beat that on both products, highly recommend them!....Thank you!!!"
We responded:
"What a wonderful review! We’re so glad to hear Carol went above and beyond to answer your questions, make the process easy, and help you find coverage that fit your needs and budget. We know how important it is to have an agent you can trust, and we’re grateful you chose our team for your auto and home insurance. Thank you for recommending us, and we’re always here to help!"
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Joel Archaga

July 28, 2026

5  out of  5
rating by Joel Archaga
"Buena atencion al cliente, Marlon muy amable"
We responded:
"¡Muchas gracias por compartir su experiencia! Nos alegra saber que Marlon le brindó una atención amable y un excelente servicio al cliente. Agradecemos su confianza en nuestro equipo y estaremos encantados de ayudarle con cualquier necesidad de seguro que tenga en el futuro."
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Doctor GreggCurtis

July 20, 2026

5  out of  5
rating by Doctor GreggCurtis
"I have been dealing with Statefarm
Brad Riley Location for almost 5 years now they have the best staff and the best customer service that you can ever imagine. I love dealing with them when it comes to my home and auto needs
They are there for you no matter what day and night thank you so much JT thank you so much Miss Heidi, you guys are awesome. I really appreciate you and JT you stepped up for me this morning so God bless you and thanks to everyone. Thank you, Mr. Riley."
We responded:
"Reviews like this truly remind us why we love what we do! We’re incredibly grateful for your loyalty over the past five years and for trusting the Brad Riley team with your home and auto insurance needs. It means so much to know JT, Heidi, and the rest of our team have been there to provide the support, care, and service you deserve. Thank you for your kind words and for allowing us to be your insurance team!"
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Rodys Núñez

July 17, 2026

5  out of  5
rating by Rodys Núñez
"Marlon Piaz , Excellent customer support, I answer all my questions in a friendly and very professional way."
We responded:
"It was a pleasure assisting you! We’re grateful to hear Marlon provided knowledgeable and friendly service while helping answer your questions. Thank you for choosing our team—we’re always here whenever you need us."
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Bernardo Téllez Gómez

July 17, 2026

5  out of  5
rating by Bernardo Téllez Gómez
"El agente habla perfecto español, muy amable. Me ayudo a orientarme con la póliza que necesito para sacar mi licencia de conducir por primera vez siendo extranjero (Mexicano)"
We responded:
"¡Excelente! Nos encanta saber que valoró el apoyo de nuestro equipo y el servicio en su idioma. Nos alegra saber que pudimos brindarle la orientación que necesitaba y ayudarle a encontrar la póliza adecuada para obtener su licencia de conducir por primera vez. Agradecemos su confianza y estamos aquí para ayudarle con cualquier necesidad de seguro que tenga en el futuro."
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William Henriquez

July 16, 2026

5  out of  5
rating by William Henriquez
"I was shopping around for Auto insurance and I found Marlon Paiz Guevara , from State Farm in Gastonia office ,was amazing, I was able to get the car insurance and also added my daughter with her first car purchase added to my policy was a great experience definitely recommend to anyone who is looking for an B honest agent, Thanj yo very much, ,, Very satisfied with everything,🙏🏻🙏🙏🙏🙏👍👍👍👍👍👍👍👍👍, Hey
Mi gente si necesitan seguro de carro o casa Marlon en la persona adecuada honestidad con información correcta , seguro casa la mejor experiencia, me dio información a poder tener el mejor precio del mercado. Otros seguros me daba unos precios demasiado carro y muchos pretextos. Gracias por x serv .#503 presente"
We responded:
"Thank you for sharing your experience! We’re glad to hear Marlon Paiz Guevara was able to make your auto insurance process a great one and help you add your daughter’s first vehicle to your policy. It’s wonderful to know you felt supported and satisfied with the service you received. We appreciate your recommendation and are always here to help with your insurance needs."
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st. james

July 16, 2026

5  out of  5
rating by st. james
"Brad Riley and team is very knowledgeable and wonderful in helping me make the right choice very affordable price for me and my family.."
We responded:
"Thank you, Brad, for sharing your experience! We’re glad to hear our team was able to provide knowledgeable guidance and help you find the right coverage at an affordable price for you and your family. We appreciate your trust in us and are always here to help with your insurance needs."
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Kenneth Brown

July 15, 2026

5  out of  5
rating by Kenneth Brown
"Great job JT. You the man. Quick and easy. And better that I’m use too getting ."
We responded:
"Thank you, Kenneth! We’re grateful to hear your experience was quick and easy. We appreciate you choosing our team and are always here if you need anything in the future."
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Sandra Cortez

July 13, 2026

5  out of  5
rating by Sandra Cortez
"El agente Marlon paiz
Fue muy amable y resolvio todos mis dudas
Ayudo hacer mi cambio de poliza de una manera segura recomendado"
We responded:
"¡Gracias por compartir su experiencia! Nos alegra saber que Marlon Paiz fue amable, resolvió todas sus dudas y le brindó la confianza necesaria para realizar el cambio de su póliza de manera segura. Agradecemos mucho su recomendación y nos sentimos felices de poder ayudarle con sus necesidades de seguro."
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Samira

July 9, 2026

5  out of  5
rating by Samira
"JT was really great and made the process of getting renters insurance for the first time so easy! Definitely very helpful!"
We responded:
"We’re thrilled to hear that JT made getting renters insurance for the first time such a smooth and easy process. We appreciate your kind words and are always here to help with your insurance needs!"
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Jennifer Santos

July 9, 2026

5  out of  5
rating by Jennifer Santos
"Marlon Paiz, He provided great customer service and competitive pricing! He took the time to explain everything thoroughly and made sure I understood the entire process. I never felt rushed, and he patiently answered all of my questions and addressed every concern I had about my insurance. I highly recommend his services!"
We responded:
"Marlon Paiz will be thrilled to hear your kind words! We’re proud of the care he puts into helping customers understand their options and making the process feel simple and stress-free. Thank you for recognizing his patience, dedication, and commitment to providing excellent service."
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Rosa I Chaparro

July 8, 2026

5  out of  5
rating by Rosa I Chaparro
"Son Muy Amables y Respetosos, Tratan A las Personas Con Amabilidad. Y Resuelven Todas Nuestras Dudas Al Momento."
We responded:
"¡Muchas gracias por sus amables palabras! Nos alegra saber que nuestro equipo ha podido brindarles un servicio atento, respetuoso y ayudarles a resolver sus dudas de manera rápida. Agradecemos mucho su confianza y nos da gusto poder estar aquí para apoyarlos cuando lo necesiten."
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Mireya González Rodríguez

July 7, 2026

5  out of  5
rating by Mireya González Rodríguez
"Lo recomiendo son muy amables y excelentes servicio …"
We responded:
"¡Muchas gracias por su recomendación! Nos alegra saber que recibió un servicio amable y excelente. Agradecemos su confianza y esperamos seguir atendiéndole."
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Daniela Quinones

June 30, 2026

5  out of  5
rating by Daniela Quinones
"Marlon Paiz is excellent in what he does. Very knowledgeable and does everything he can to help. I 100% recommend him."
We responded:
"Really appreciate your kind feedback and recommendation! We’re happy to hear Marlon was able to help you out. Thanks for your support—we look forward to assisting you again in the future!"
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Jessica Gonzalez

June 29, 2026

5  out of  5
rating by Jessica Gonzalez
"Excelente servicio. Mi agente de seguros Evelyn Soto fue muy amable, profesional y siempre estuvo dispuesta a responder todas mis preguntas con paciencia. Me ayudó a encontrar una buena opción para mis necesidades y explicó todo claramente. El proceso fue rápido y me hizo sentir tranquila y bien atendida. Lo recomiendo totalmente a cualquier persona que busque un servicio confiable y de calidad. ¡Muchas gracias por la excelente atención!"
We responded:
"¡Muchísimas gracias por su increíble reseña! Nos alegra saber que Evelyn Soto le brindó un servicio amable, profesional y paciente, y que pudo ayudarle a encontrar la opción adecuada para sus necesidades. Para nosotros es un placer saber que se sintió tranquila y bien atendida durante todo el proceso. Agradecemos mucho su recomendación y su confianza. Siempre estaremos aquí para ayudarle cuando lo necesite."
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Maria Swords

June 25, 2026

5  out of  5
rating by Maria Swords
"Dustin and team were quick to help me and answer my questions with a brief overlap of leases for my rental insurance. I really appreciated the process being stress-free in an already stressful time moving. Highly recommend."
We responded:
"We appreciate you, Maria! Our goal is always to make the insurance process smooth and stress-free, and we’re thrilled to hear we hit the mark. Thanks for choosing us!
"